Umgeni Water Employee Review
Productive work place
I have gained lot of experience pertaining water purification and using SAP as well as laboratory analysis, house keeping and loading data on SAP. Using SCADE at control room
Ratings by category
When there was chlorine breakdown and the plant was shut down. The reservoirs must be kept full at all times to minimise inconvenience to the customers therefore minimising customer complaints. Artisans were very committed in sorting the breakdown within the shortest possible time. The hardest part of the day is when you get difficults customers, power failures taking much longer than necessary. The most enjoyable part is when the customer's problem is sorted in a short space of time and also when you receive compliments from customers.
At times its very stressful. Honesty and ethics is non negotiable. Management must be approachable and one should not be victimised when concerns are raised. When you have staff reporting to you and they are disciplined for not following procedures they then contact hotline and falsely accuse one of being racist or to shift the focus, now you have to deal with the inquiry and false accusations. this is the hardest part of your job. the most enjoyable part is when staff are troubled or need help be it with work or personal, and you can console or assist staff. when they walk away understanding their work and they are happy it gives me great satisfaction. Happy staff, good work.
Good company benefits and staff gatherings and functions