They want to know about yourself
Work related and general knowledge
What was the worst scenario you have ever come across that requires an urgent solution?
I was interviewed by an agency, mostly required is telephone manner and product knowledge.
How good are your communication skills
- What is the overall interview experience at Vodacom like?Learn more about interviews at Vodacom
What are your strengths?
what does customer service mean to you ?
have you ever not helped a customer?