Vodacom
4.0 out of 5 stars.
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Vodacom

Vodacom Employee Review

If i can for a direct shop, that will be better for me.. Coz Franchise aai it's a waist of time.

Please help me find anything from the head office, I will be happy. Working for franchise its a waste of time.. The offs are few, no weekend offs, no lunch

Ratings by category

1.0
Work/Life Balance
1.0
Salary/Benefits
1.0
Job Security/Advancement
2.0
Management
3.0
Culture
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Similar reviews

Same role

working at vodacom vodacom had its challanges but over all working with the staff and cuatomers was exciting just the salary that was disapointing.

Tipical day at vodacom would entail dealing with customer queries, sales,simswaps and new contracts. Learned a great deal in how to deal with customers and about sales in general. Management was good and would always be available to assist us with what ever problems we encountered. Hardest part of my job was Salary. The most enjoyable part was helping customers to solve the queries.

Pros

incentives

Cons

Salary
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Same role

Dealing with customers and helping customers

I enjoyed to work with vodacom cause I was dealing with customers my kind of customer and the customer service was very good if I needed help from them

Pros

Free coffee

Cons

Normal hours
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Same location

you always learn something new cause the system is being upgraded every now and then but it was a productive, fun work place

it was a 9h00am to 18h00pm shift everyday except for the weekends and public holidays, I learned that every morning i had to through knowledge base to check for new prices, new stock or if Vodacom upgraded the system on how to do a sim swap or activate a contract. management always helped when we try to do something on a system and doesn't approve then we would escalade a call to the help desk at Vodacom world head office.it was fun working at a Vodashop because we are a team and always help each other, the hardest part about the job was when you had to activate or upgrade a business line, security check is strict when it comes to business.so you had to escalade a call to head office, so they can activate the line for you, the most enjoyable part was when you've reached your target a month you get an incentive. also other brands gave us incentive cards for every sale you make you had to claim your prize from R20 to 500 depends on the model you sold.

Pros

incentives

Cons

9h00am to 18h00pm
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Overall rating

4.0

Based on 577 reviews

Ratings by category

3.7
Work/Life Balance
3.4
Salary/Benefits
3.4
Job Security/Advancement
3.6
Management
3.8
Culture
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  • If i can for a direct shop, that will be better for me.. Coz Franchise aai it's a waist of time.
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