Vodacom
4.0 out of 5 stars.
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Vodacom

Vodacom Employee Review

Learning everyday

This is where I got to learn about call centre ,ways of talking to clients and how to convince clients and retain them from cancelling their contracts

Pros

Free airtime

Cons

Long working hours

Ratings by category

3.0Work/Life Balance
2.0Salary/Benefits
4.0Job Security/Advancement
3.0Management
4.0Culture
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Similar reviews

Same roleSame location

A good company to work in.

The environment at Vodacom was good and the people were always on a high vibe. Staff was mostly in their early and mid 20s which made working in teams easier as we were in the same age group. The only thing that was a bit of an effort were the working hours. I found working sifts a bit of a challenge sometimes.
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Same role

productive but no fun place to be

A typical day would be you getting to work on time and logging into the correct systems on time and assisting customers with any network related enquirers.. i learned that customers are always first and their needs tneed to be secured and aswell as their need us agents to guide them . the hardest part of that job was not being to asist a customer with problems that are out of your control

Pros

free cellphone contract

Cons

short breaks and longer hours with no salary increases
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Same location

Great learning curve great company to work for. I would love to go back

My time working there was never waisted. From the training, the coaches we had it was out of this world. Work was like a second home. Team leaders team mates made it fun. The company made it a priority for their employees to work hard and feel at home

Pros

Insentives

Cons

Nothing really
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Overall rating

4.0

Based on 573 reviews
5
216
4
189
3
125
2
25
1
18

Ratings by category

3.7Work/Life Balance
3.4Salary/Benefits
3.4Job Security/Advancement
3.6Management
3.8Culture
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