Vodacom
Vodacom Employee ReviewProductive and exciting work place
Customer Care Consultant and Greeter (Former Employee) - Canal Walk, Western Cape - 8 February 2017
Fun and safe environment to work in.
The only issue was travelling to and from canal walk became far too expensive and half of my salary would only go for travelling.
Pros
Safe and secure
Cons
Long hours and minimul growth
Ratings by category
5,0 out of 5 stars for Work/Life Balance
5,0 out of 5 stars for Salary/Benefits
5,0 out of 5 stars for Job Security/Advancement
5,0 out of 5 stars for Management
5,0 out of 5 stars for Culture
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Same role
Great learning curve great company to work for. I would love to go back
customer care consultant (Former Employee) - Johannesburg, Gauteng - 26 November 2021
My time working there was never waisted. From the training, the coaches we had it was out of this world. Work was like a second home. Team leaders team mates made it fun. The company made it a priority for their employees to work hard and feel at home
Pros
Insentives
Cons
Nothing really
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Same role
Fun but not stable
Customer Care Consultant (Former Employee) - Sandton - 8 December 2016
I was temp and worked under an agency
No inclusion when you are temp
Worked harder than the permanent guys but got paid less
No appreciation of stuff
Pros
Fun
Cons
No inclusion and a drilled culture
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Same role
Responsibilities
Customer Care Consultant (Former Employee) - Johannesburg, Gauteng - 13 July 2016
• Assisting the Customers with pre-paid/Contract related queries
• Logging service Request for customers
• Dealing with Customer Complaints
• Troubleshooting customer related quires
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Ask a question about working or interviewing at Vodacom. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3,7 out of 5 stars for Work/Life Balance
3,4 out of 5 stars for Salary/Benefits
3,4 out of 5 stars for Job Security/Advancement
3,6 out of 5 stars for Management
3,8 out of 5 stars for Culture
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