Vodacom
Vodacom Employee Reviewyou always learn something new cause the system is being upgraded every now and then but it was a productive, fun work place
Senior Sales Consultant (Former Employee) - Johannesburg, Gauteng - 20 January 2022
it was a 9h00am to 18h00pm shift everyday except for the weekends and public holidays, I learned that every morning i had to through knowledge base to check for new prices, new stock or if Vodacom upgraded the system on how to do a sim swap or activate a contract. management always helped when we try to do something on a system and doesn't approve then we would escalade a call to the help desk at Vodacom world head office.it was fun working at a Vodashop because we are a team and always help each other, the hardest part about the job was when you had to activate or upgrade a business line, security check is strict when it comes to business.so you had to escalade a call to head office, so they can activate the line for you, the most enjoyable part was when you've reached your target a month you get an incentive. also other brands gave us incentive cards for every sale you make you had to claim your prize from R20 to 500 depends on the model you sold.
Pros
incentives
Cons
9h00am to 18h00pm
Ratings by category
3,0 out of 5 stars for Work/Life Balance
3,0 out of 5 stars for Salary/Benefits
3,0 out of 5 stars for Job Security/Advancement
3,0 out of 5 stars for Management
3,0 out of 5 stars for Culture
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Sales planning
Senior Sales Consultant (Former Employee) - Johannesburg South, Gauteng - 19 April 2017
New product launch
Customers appreciates good quality product
Proving good leadership is the key to success
Good working relationship with all state holders
Dealing with difficult customers
Dealing with customers
Pros
Free food
Cons
Long working hours
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Same location
Good place to work please add more activities to make work more easy
Call Centre Agent (Current Employee) - Johannesburg, Gauteng - 10 February 2022
Move staff to different departments and review management qualifications also we need to practice more on our ethics and values People first our employees must also be added to this
Pros
Tshirt Lunch bags Caps Water bottle
Cons
8hours per day thats normal I quess
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Same location
Great learning curve great company to work for. I would love to go back
customer care consultant (Former Employee) - Johannesburg, Gauteng - 26 November 2021
My time working there was never waisted. From the training, the coaches we had it was out of this world. Work was like a second home. Team leaders team mates made it fun. The company made it a priority for their employees to work hard and feel at home
Pros
Insentives
Cons
Nothing really
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Ratings by category
3,7 out of 5 stars for Work/Life Balance
3,4 out of 5 stars for Salary/Benefits
3,4 out of 5 stars for Job Security/Advancement
3,6 out of 5 stars for Management
3,8 out of 5 stars for Culture
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- you always learn something new cause the system is being upgraded every now and then but it was a productive, fun work place