Vodacom
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Vodacom Employee Reviews

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3.7Work-Life Balance

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you always learn something new cause the system is being upgraded every now and then but it was a productive, fun work place

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it was a 9h00am to 18h00pm shift everyday except for the weekends and public holidays, I learned that every morning i had to through knowledge base to check for new prices, new stock or if Vodacom upgraded the system on how to do a sim swap or activate a contract. management always helped when we try to do something on a system and doesn't approve then we would escalade a call to the help desk at Vodacom world head office.it was fun working at a Vodashop because we are a team and always help each other, the hardest part about the job was when you had to activate or upgrade a business line, security check is strict when it comes to business.so you had to escalade a call to head office, so they can activate the line for you, the most enjoyable part was when you've reached your target a month you get an incentive. also other brands gave us incentive cards for every sale you make you had to claim your prize from R20 to 500 depends on the model you sold.

Pros

incentives

Cons

9h00am to 18h00pm
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Salary and transportation

It's a good training for Vodacom fibre but the problem is that you only get paid commission, no basic salary so if you don't make sales using the info they gave you well you also don't get paid. Sometimes they give you cash and they tell you to bring it back next month when you get paid, so that double payment and you just earning commission alone😭😭😭💔💔

Pros

You get to meet different opportunities and knowledge that they give you.

Cons

Less payment, safety is not guaranteed after 6:30 and we close at 8:00, no transport.
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working at vodacom vodacom had its challanges but over all working with the staff and cuatomers was exciting just the salary that was disapointing.

Tipical day at vodacom would entail dealing with customer queries, sales,simswaps and new contracts. Learned a great deal in how to deal with customers and about sales in general. Management was good and would always be available to assist us with what ever problems we encountered. Hardest part of my job was Salary. The most enjoyable part was helping customers to solve the queries.

Pros

incentives

Cons

Salary
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Love

Love! Best company to be apart of as they always have the staff and customers their 1st priority. Happy and very grateful to be apart of this diverse and cultural environment
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Great learning curve great company to work for. I would love to go back

My time working there was never waisted. From the training, the coaches we had it was out of this world. Work was like a second home. Team leaders team mates made it fun. The company made it a priority for their employees to work hard and feel at home

Pros

Insentives

Cons

Nothing really
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Manipulative management

Very hard to progressGenerous with paying for developmentManipulative managementLong hoursFriendly cooleguesGreat brandNot fair payNo medical aid contribution by company
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Productive and fun

Productive and funFamily orientatedToo much nepotismExec management find work around to employ peopleRelationships Who you know and socialise with

Pros

Parking, Salary, Benefits

Cons

Exec Management, Nepotism, culture questionable.
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Production

I was working at Berea. We were selling Vodacom sim cards and also Rica them also capturersWe working long hours 08:00 It's nice to work for there.

Pros

Free tea

Cons

Long hours
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Environnement de travail agreable

Une ambiance compétitive et collaboratrice , Un Management de professionnelle La difficulté de trouver de client suite a la situation économique du paysUn poste très ouvert aux opportunité personnel , tres bonne relation avec les client

Pros

Esprit de Fraternité

Cons

Pas de Bonus en terme de terme de 13ieme mois
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A good culture and a good company to get work experience.

The work experience gained at Vodacom is very worthy, and it can open doors to many opportunities. Everyone is hard worker, therefore its inspiring, but you have to put in more effort to be recognized.

Pros

Professional development

Cons

Salary
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Productive and peaceful

Vodacom is a great company and I'd really love to work for the company again. I've learnt alot with the company. It's always a great opportunity to work with different people and learning new things every day. It's also great listening to people's problems and solving them out.

Pros

Yes there was free lunch

Cons

No long hours
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Dealing with customers and helping customers

I enjoyed to work with vodacom cause I was dealing with customers my kind of customer and the customer service was very good if I needed help from them

Pros

Free coffee

Cons

Normal hours
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Salary was too little

Management was not fair. Constant deductions from your little salary. So much stress and work yet so little paid. Cut salaries over a year due to covid-19 and was not raised since. The hours was long 10-11 hour shifts. Mangers are rude and speak to their employees in an unfriendly manner. Complaining to head office about any issues having in your workplace does not get acknowledged.

Pros

Commission if you work hard only in a busy located store

Cons

long hours and little pay
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productive and fun

some times challenging bur its some times fun aswell,you learn alot from each other and there is definately growth in this company.The manager is like family

Pros

incentives

Cons

penalties
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Promoter nd work place

I was working hard to bring food for my KIDS and it was very nice working at mobalaizer and they were treating us nice.i was so appreciating the income

Pros

Mu lunches

Cons

Long hours
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L'expérience m'a fait vivre

Il y a beaucoup que j'ai appris chez Vodacom dans la vie professionnelle, comment se comporter pendant les heures du travail et tant d'autres.

Pros

Leur gérance m'a beaucoup attiré

Cons

Il aime être en sous traitance et là cause beaucoup de tort chez travailleurs pour leur rénumération
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We muat eat outside

Very bad working with them no benefits my manaager was a pain in the but dowa not stand up for hia workers not even thw bosses very bad experience i had with them but i will go back to work for them

Pros

Incentive cards

Cons

No providend funds
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Productive and fun workplace

Its a great thing to work for vodacom The culture and their HR department is wonderful they' have a great sense of customer care and good culture of inclusiveness

Pros

Yes

Cons

Yes
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Vodacom was afun place because of the people around me

It was very nice and fun working there,they were so easy to work with even thore I was not happy with the payment but the point for me it was to get more experience.

Pros

One time lunch

Cons

Working Eigth hours
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You learn to work under pressure

High paced environment,busy high volume of inbound calls pleasnt working environment.Demanding yet easy whith time.Place to make friends and learn how to work with people from different backrounds and how to handle customers.

Pros

You learn a lot

Cons

Shifts and long hours
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Bad and poor experience

Really Diffficult to work in an organization where meeting targets without any concern for the work life balance. They expec you to work on and on and on.
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Overall rating

4.0

Based on 577 reviews

Ratings by category

3.7
Work/Life Balance
3.4
Salary/Benefits
3.4
Job Security/Advancement
3.6
Management
3.8
Culture
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