Vodacom
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Vodacom Employee Reviews

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Location
South Africa529 reviews

Ratings by category

3,7Work-Life Balance
3,4Pay & Benefits
3,4Job Security & Advancement
3,6Management
3,8Culture

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Found 529 reviews matching the searchSee all 599 reviews

Great benefits and employee value proposition

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One have to deal with customer queries, run end to end projects that includes commercials and technical components. Allowed to networking across the business. Encouraged to upskill oneself. Different culture in different teams but easy to build relationships

Cons

must be available 24/7 for support
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Stressful

You get paid your bare minimum salary, no overtime,no paid Sunday or holiday, no benefits. Long hours from 9 till 7 with only one hour lunch without tea time. 11 days ind then you get 1 off during the week and 2 weekend off
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Great Place To Work

Excellent overall environment and good balance. Excellent benefits and work environment. Good opportunities for further learning and individual growth.
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Productive

Culture is ok you don't work under pressure but you have to do your work on time ,benefits are ok and you get a chance to apply internally the company gives you a chance aswell to go study .
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Fun

Not a bad to work at all..the management is on the strict side but it's not terrible. The managers are hardworking and therefore push everyone else to work hard

Pros

Reasonable hours

Cons

Low pay
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great company

brilliant employer. great environment. excellent remuneration. a very positive working space with great opportunity for growth. however dramatic improvement is needed with outsourced management.
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Great learning curve great company to work for.

I learnt alot at my time at Vodacom and I would recommend the company to anyone. I completed my studies during my time and Vodacom and received alot of support from management and team members.
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High paced and productive workplace - Prepare to learn alot

Mostly in meetingsFixing problemsEngaging with internal and external customersThe culture is to think outside the box and make things happenThe most enjoyable part of my job is the flexibility to work from anywhere

Pros

Flexibility

Cons

Long hours
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Great company to work for

I love working for this company. Ample opportunity for training, great bonuses, data, voice and mobile phone benefits. Staff and management is friendly.

Pros

Big bonuses

Cons

Long work hours
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Fast-paced and dependant on your department

One of the better companies I have worked for in terms of having structure in place for everything. One of the worst for mental health. My team was amazing and they will be the ones I miss. But the executive management is cut throat and sends mixed messages about caring for employees. Overall not a horrible experience but you could get paid the same for far less work somewhere else.

Pros

Building infrastructure, Bonus, Innovative projects

Cons

Long hours most days, executive team is in their own world, I think they get paid so much that they forget every day people's struggles
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Productive and fun environment

Great colleagues but poor management training. Lack of growth opportunities. Salary increases are also not the best. However they make an effort to creat fun activities on campus for employees
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Amazing culture & company

Its an amazing work place with an amazing culture, the harder you work the quicker you advance in your career, there is lots of room for growth and the salary is very competitive. much better than other companies in the industry
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Fun workplace

The environment was friendly and accommodating for me. Growth or growing opportunity was there for one if you stayed longer in the business eg being a TL

Pros

Free lunch

Cons

Long hours and shifts
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Very stressful job

It is geeat working for vodacom,but when it is not busy it is so bad, salary is not that great and management is overall bad.never do stuff the way it should be done and always does things te way they want to do it
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Productive and fun place .

Great company to work for,offers one so many opportunities.There are available bursaries for staff.Amazing teams/people.Vodacom really takes care of its people.

Pros

Occasional gifts, cell phone allowances.

Cons

None experienced thus far
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Great place to work at

Assisting trade support partners, working with the then Nashua Mobile stores,Vodashop.The culture at Vodaworld was amazing...enjoyed the structure and Management was AWESOME

Pros

Growth

Cons

working for recruitment agencies
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Fun and productive place

Good company with a clear vision. Had a good culture, very relaxed, goal driven. Good work hours, good bonus for good performers, one has work life life balance
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Good place to work please add more activities to make work more easy

Move staff to different departments and review management qualifications also we need to practice more on our ethics and values People first our employees must also be added to this

Pros

Tshirt Lunch bags Caps Water bottle

Cons

8hours per day thats normal I quess
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Fun place to work. Friendly working environment.

The management structure is good. Work is fast-paced and can be challenging at times. Long work hours sometimes.

Pros

Experience working in a large corporation

Cons

Remuneration Time
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you always learn something new cause the system is being upgraded every now and then but it was a productive, fun work place

it was a 9h00am to 18h00pm shift everyday except for the weekends and public holidays, I learned that every morning i had to through knowledge base to check for new prices, new stock or if Vodacom upgraded the system on how to do a sim swap or activate a contract. management always helped when we try to do something on a system and doesn't approve then we would escalade a call to the help desk at Vodacom world head office.it was fun working at a Vodashop because we are a team and always help each other, the hardest part about the job was when you had to activate or upgrade a business line, security check is strict when it comes to business.so you had to escalade a call to head office, so they can activate the line for you, the most enjoyable part was when you've reached your target a month you get an incentive. also other brands gave us incentive cards for every sale you make you had to claim your prize from R20 to 500 depends on the model you sold.

Pros

incentives

Cons

9h00am to 18h00pm
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working at vodacom vodacom had its challanges but over all working with the staff and cuatomers was exciting just the salary that was disapointing.

Tipical day at vodacom would entail dealing with customer queries, sales,simswaps and new contracts. Learned a great deal in how to deal with customers and about sales in general. Management was good and would always be available to assist us with what ever problems we encountered. Hardest part of my job was Salary. The most enjoyable part was helping customers to solve the queries.

Pros

incentives

Cons

Salary
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Overall rating

Based on 599 reviews

Ratings by category

3,7 out of 5 stars for Work/Life Balance
3,4 out of 5 stars for Salary/Benefits
3,4 out of 5 stars for Job Security/Advancement
3,6 out of 5 stars for Management
3,8 out of 5 stars for Culture

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