Vodacom
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Vodacom Pay & Benefits reviews: Sales Consultant

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Job Title
Sales Consultant47 reviews
Location
South Africa47 reviews

Ratings by category

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3,7Work-Life Balance
3,4Pay & Benefits
3,4Job Security & Advancement
3,6Management
3,8Culture

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Found 16 reviews matching the searchSee all 583 reviews

Dealing with customers and helping customers

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The most useful review selected by Indeed
I enjoyed to work with vodacom cause I was dealing with customers my kind of customer and the customer service was very good if I needed help from them

Pros

Free coffee

Cons

Normal hours
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working at vodacom vodacom had its challanges but over all working with the staff and cuatomers was exciting just the salary that was disapointing.

Tipical day at vodacom would entail dealing with customer queries, sales,simswaps and new contracts. Learned a great deal in how to deal with customers and about sales in general. Management was good and would always be available to assist us with what ever problems we encountered. Hardest part of my job was Salary. The most enjoyable part was helping customers to solve the queries.

Pros

incentives

Cons

Salary
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Salary was too little

Management was not fair. Constant deductions from your little salary. So much stress and work yet so little paid. Cut salaries over a year due to covid-19 and was not raised since. The hours was long 10-11 hour shifts. Mangers are rude and speak to their employees in an unfriendly manner. Complaining to head office about any issues having in your workplace does not get acknowledged.

Pros

Commission if you work hard only in a busy located store

Cons

long hours and little pay
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We muat eat outside

Very bad working with them no benefits my manaager was a pain in the but dowa not stand up for hia workers not even thw bosses very bad experience i had with them but i will go back to work for them

Pros

Incentive cards

Cons

No providend funds
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Vodacom was a great foundation that helped me build.

Vodacom was great. People were helpful. The benefits and also meeting new people was great and a foundation to start fresh from school. I have had the privilege on working on my communication skills and ensuring customer satisfaction

Pros

Meeting new people, having to experience and play around with new devices, making great commission on latest devices

Cons

Long hours, 7 days a week job.
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Best company to work for

I love the job If the customer foot count is good your sales is good too If the economy is doing great So are we Its target driven So you always motivated Even when target is achieved for the month you keep pushing The sales Thats what makes a good cons

Pros

You decide your salary

Cons

10 hour shift
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Vodacom they don't care about their staff members

Vodacom is not a good company, you can go extra miles doing your job perfectly but we don't get paid what we do, we come to work even if you sick. I can not relay on this company because there is no benefits.even if you can work for company many years no increase no benefits
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Really not nice

Targets are set to high for individuals targets, micromanagement. And no team work. You don't get paid overtime or on holidays, your insentive cards gets taken away if you don't reach your individual targets

Pros

None

Cons

Long hours and no overtime pay
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you make your work enviroment fun

Working in retail is very difficult because one gets one day off and their are no benefits,You hardly get time to spend with your family.Its time demanding. The benefits are that there basic and commission. The only time you can have fun is when you are not at work. retail needs one to be emotionally strong and in control of their feelings because there will come a time where a customer starts shouting or provoking you at times becomes physical. there this term which states "A CUSTOMER IS ALWAYS RIGHT" this is why you need tp be in control of your feelings. You must be willing to sacrifice not spending time with your family during the festive season as it gets busy and the working hours are extended.

Pros

one hour lunch break .

Cons

not being able to spend time with your family
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fun place

company culture was great and the colleagues were amazing...it was commission based so difficult to make ends meet. The were hassles in terms of getting paid but the work was good that we did, we enjoyed every moment of it.

Pros

free movie tickets

Cons

no pay
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hostile

not a nice place to work.hours to long salary not enough and no benefits. incentives are taken by the employer and no help from manager or head office when needed.no bonus or increases. only had a R200 increase over 3 years that is not enough to get by with the rest of SA inflasions

Pros

none

Cons

to much
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Very productive and fun

Great working environment and good hours,would be better with a better basic salary and commission.Great hands on experience with customers and products

Pros

Product Knowledge and working hours

Cons

Salary
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its quite a good company

Working under pressure.how to handle customers especiaaly the angry ones.Was good,they were awesome and good to work with.being shouted by customers..

Pros

on saterdays

Cons

during the week
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fun & busy workplace

being told to reach target or get fired. learned to be patient loved the incentives co-workers were amazing the hardest part of the job is doing cancellatins or reversals because you pay for them from your salary

Pros

free lunches
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Fun and Productive

I had a very great experience at vodacom ,learned new things everyday ,there was no benefits in the company like e.g. Provident funds.

Pros

Free lunch and Incentives

Cons

45 hours a week
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vodacom 4u

a good place to work on an overall scale, hours have been cut on breaks.lots of changes but none to salary as cost of living is escalating.colleagues are like family.customer satisfaction is sometimes hectic with rude customers but we deal with it in a professional manner.

Pros

na

Cons

hours
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Overall rating

Based on 583 reviews

Ratings by category

3,7 out of 5 stars for Work/Life Balance
3,4 out of 5 stars for Salary/Benefits
3,4 out of 5 stars for Job Security/Advancement
3,6 out of 5 stars for Management
3,8 out of 5 stars for Culture

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