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Customer Care Specialist monthly salaries in South Africa at Vodacom

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27% Below national average
Salary estimated from 5 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: 20 July 2021
Reviews about Pay & Benefits for Customer Care Specialist at Vodacom
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Learning everyday
This is where I got to learn about call centre ,ways of talking to clients and how to convince clients and retain them from cancelling their contracts
Pros
Free airtime
Cons
Long working hours
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productive but no fun place to be
A typical day would be you getting to work on time and logging into the correct systems on time and assisting customers with any network related enquirers.. i learned that customers are always first and their needs tneed to be secured and aswell as their need us agents to guide them . the hardest part of that job was not being to asist a customer with problems that are out of your control
Pros
free cellphone contract
Cons
short breaks and longer hours with no salary increases
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productive, good working condition,
i did enjoy this job because of the nature of the work, working in team players, having good relationship with management, having good relationship with the customers. i did have a good time there although there were bad time too
Pros
free lunches
Cons
shortbreaks, healthcare, allowances
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How much does a Customer Care Specialist make at Vodacom in South Africa?

Average Vodacom Customer Care Specialist monthly pay in South Africa is approximately R 5 528, which is 27% below the national average.
Salary information comes from 5 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalised comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.