Vodafone
Get weekly updates, new jobs, and reviews

Vodafone Employee Reviews

Job Title
All
Location
South Africa28 reviews
Found 28 reviews matching the search
See all 5 347 reviews
3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Unprofessional management ever
You can work 6 yrs as a contractor abd still be fired without being offered a permanent position. Vodafone is failing to remember the good work u've put in but chooses to become a hire and fire kind of an organization. Management doesnt have respect over staff.. And staff are fighting each other but it all comes from above (management).due to favouritism and competition. I was fired without being given a specific reason
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
at home
I am so proudly of work in Vodafone company because it has good management and I think it will be to increase the opportunity better for me to work at this company online
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No complain
Nice management and ownership stick to their goals ( customers satisfaction ) company have only one policy that is "customer must be satisfied and happy at any cost"
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Highly innovative culture, competitive environment
Great, fun place to work at. Good exposure to multi facets of the business and to Digital Technology. Cutting new edge technology, exposure to different aspects of the business.
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Highly motivated individuals working together.
Review, Respond and Mitigate threats and vulnerabilities.
Good work ethics and good team work, management is highly effective and supports staff. The culture is free spirited and individuals are rewarded accordingly.All aspects of the job are exciting and the most challenging was keeping ones eyes open after some long nights spent resolving challenges.
Was this review helpful?
Rate your recent company
Share your experience to help others
3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
was nice to meet new people
up to 60+ incoming calls per day. high pressure. fast pace. little room for imperfection. you get to meet a whole bunch of new people everyday which provided nice distractions.
Pros
new potential friends around every corner
Cons
like taking a trip back to high school
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Employee Friendly
The office culture is amazing, If you don’t get pumped up on the floor just by listening to everyone else on the phone, this probably isn’t the job for you. There are several ongoing training opportunities, and depending on who your Director is, you could have an amazing direct team experience, too. There are also generous maternity and paternity leave policies.
Was this review helpful?
3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun work place
They train their employees well.
Fellow employees are very helpful.

It's a good vibe to work in if you young and fresh out of school.

It teaches you patience and helps you come out of your shell
Pros
Good people
Cons
Long hours
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productivity and we can learn new Technologies.
I started working with Vodacom as a Siebel developer and I can proudly say that this is one of the best Siebel application, where Vodacom is using widely across south Africa.
Pros
Systematic work schedules
Cons
No Appreciation from vendor
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace
Good company just thhe hours was long but the money was worth it .They need to improve on people management and they need to include more benifits for all their workers
Pros
Good money
Cons
Long hours
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The vodafone campaign was an amazing campaign which i enjoyed alot the enviroment was always fun and energetic.
A typical day at webhelp on the vodafone campaign was very busy at all times there was call after call but thats what made it so enjoyable, the fact that we were constantly challenging ourselves and gaining more eperience.

I learned that you should always be on time and always be proffessional and treat every call the same. I learned that you should be very understanding patient and emphathetic towards the customer.


Management wasvery helpful, they were very well organiseed.


The hardest part of the job was learning to that no matter how difficult the call at the end the customer should always be happy and that no matter the circumstances you as the advisor should always make the customer happy with the company and never let the customer lose his or her trust in the company.


The most enjoyable part of the job was speaking to so many people on a daily basis and getting to know more about the culture and how they live their daily lives because each call you grow some sort of relationship with the customer and thats how you turn a diifficult call into a good one by being yourself and going the extra mile for the customer to show them they are with the right company.
Pros
good working enviroment. Amazing campaign
Cons
sort pay and long hours.
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Customer orientated
Everyday was a challenge as dealing with different queries.
That you spend 80% of your life at work make the best of it.

Paternalistic Leadership

Company mission, value, ethics, expectations, and goals. .

Interacting with different clients.
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace
Fun environment. Unfortunately I had to leave due to the fact that the campaign was being moved back to the UK and I had to be proactive and find a new job seeing that there were no guarantees whether we will be moved within the company or not.
Pros
Fun environment
Cons
Long hours
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun vibrant environment however slave like hours
For my first job it was great joining Vodafone as there was an amazing vibe at work and it was great for experience. However the shifts are quite demanding leaving you quite tired.
Pros
Free transport
Cons
Long hours
Was this review helpful?
5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Ehod: csoc
Managing the RUN portion of the SELL, BUILD, RUN Life-cycle with a portion of BUILD associated.

Daily interaction with customers is most enjoyable.
Pros
High tech, cutting edge
Cons
High pressure
Was this review helpful?
3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
dont even ask
work as hard as you can and still get pay queries, job security not good ,as i left due to webhelp losing their biggest client , management doesnt make enough effort to have your ploblems solved as an employee
Pros
none
Cons
lots
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Be fearless, have a vision, always hustle, stay focused, get out there, get motivated, get inspired.A disruptor, collaborator & agile networker.......
Was this review helpful?
3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A General Day at Vodafone
A typical day at vodafone would usually start with a team huddle where expectation for the day would be set and what you as a team leader should focus on. Managers although how over worked always in a good mood and always look after their staff.
Pros
amazing people
Cons
terrible hours
Was this review helpful?
3,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive.
The campaign's training was great. Incentive structure was good & transport home was very professionally managed.
Work day was typical of a call centre environment, management was ok.
Pros
Free transport home for shifts ending 7pm & after. Incentives.
Cons
Minimal room for growth. Minimal benefits.
Was this review helpful?
2,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun place, but a very biased management demeanour
A very nice environment and location of business, however not as transparent as HR and Operations managers would like you to believe. Otherwise a very fun place to work at with a very college type demeanoured culture. Growth is a challenge though due to favoritism.
Pros
Free transport
Cons
unbalanced shift structure
Was this review helpful?
4,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun working enviroment
ive gained alot of experience at vodafone the hours was great too i enjoyed working with customers telephonic ive learned to work under pressure i really enjoyed working there
Pros
lunch hour
Cons
long hours
Was this review helpful?