2,9 out of 5 stars.
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WEBHELP Careers and Employment

About the company

  • CEO
    Frédéric Jousset & Olivier Duha
    approve of Frédéric Jousset & Olivier Duha's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    R10bn to R50bn
  • Industry
    Management & Consulting
  • Headquarters
    3 Rue d'Héliopolis 75017...
  • Link
    WEBHELP website

We are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands.

We thrive on making a difference in the lives of people and businesses. At Webhelp, we bring together passionate, fun-loving people and give them the freedom and tools they need to look after our clients’ customers as if they were their own.

Every Webhelper brings humanity and empathy to their work. For our clients, that makes a tangible and valuable difference to their brands and their businesses.

Webhelp is a great place to grow.

We grow, and so do our clients, because we are creative, agile thinkers who strive to enjoy every day at work. We don’t rest until we find a better, smarter, more human way.

Our clients live at the heart of everything we do, and people matter to us above all.

Learn more


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Browse jobs by location

Cape Town, Western Cape

9 jobs


Salary estimated from 145 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 3,3 K reviews and is evolving.



Customer Service Advisor in Johannesburg, Gauteng
on 25 August 2022
tough place to work at

I don't recommend webhelp, management has become inconsiderate, and its really tough working there. the hours are long and little rest. u work very hard and no proper incentive

on 28 November 2022
Horrible management

It will take a toll on your mental health. Do not work there if you care for your well-being. The managers who actually act like human beings, I could count on one hand.

Customer Service Agent in Cape Town, Western Cape
on 18 November 2022
This place is horrible.

I started working here and everything was fine until they switched my team to a different campaign, that's when everything went downhill. The care for the trauma that the agents go through on a day to day at work is not of importance. They say people first but the only people they care about is the client.

Digital Support Associate in Parktown, Gauteng
on 6 November 2022
Horrible work place

It is just horrible. Horrible management, the hours suck . The management expects agents to do a lot and yet the money is not good . The pressure is too much.

Customer Advisor in Cape Town, Western Cape
on 6 November 2022
fun work place

the company culture is nice even though other campaigns and management do not live up to it but I can confidently say webhelp is a people's first company which is the reason I stayed long. You will learn a lot and be exposed to great skill set.

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Questions and answers

People have asked 85 questions about working at WEBHELP. See the answers, explore popular topics and discover unique insights from WEBHELP employees.

See questions about:

  • Interviews
  • Benefits
  • Working Hours
  • Hiring Process
  • Working Culture
  • Salaries
  • Working Environment
  • Work from Home
  • Background Check
  • CEO
  • Dress Code
  • Promotion
  • Shifts
  • Company Future
  • Job Opportunities

Interview insights

Insights from 736 Indeed users who have interviewed with WEBHELP within the last 5 years.

Average experience
Interview is easy
Process takes about a week

Interview Questions

Problem solving Team work and a bit of self

Shared on 13 May 2020

It was mainly Pc based like most call center interviews a digital typing and hearing test was given depending on the amount of words per minute and understanding of the English language.

Shared on 5 March 2020

The typical interview questions.

Shared on 10 October 2019

Common questions about WEBHELP

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