WEBHELP
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Interviews at WEBHELP

Here’s what others thought about the interview process at WEBHELP.
Interview experience
Based on 148 interviews
Favorable
Interview difficulty
Based on 150 interviews
Medium
Interview process length
Based on 150 interviews
About a week

Interview process at WEBHELP

Overview experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 4.

Interview process length
About a week
37%
About a day or two
33%
About two weeks
19%
About a month
7%
More than one month
3%
Most reported steps
Phone call/screening
69%
Written test
61%
Group interview
59%
Problem solving exercises
56%
On-site interview
50%
Least reported steps
Take-home/sample work
2%
Drug test
2%
They have no interview
0%

What candidates say about the interview process at WEBHELP

  • Webhelp has a easy process that they follow to allow delegates to have a script rehearsed and role played of either Customer Service or any other department that they have applied for.

    Then general k…
    Shared on 13 February 2019 - Sales Adviser - Claremont, Western Cape
  • Its very easy they just want to know your back round then after hear how good you speak,
    Shared on 30 January 2019 - Advisor - Johannesburg, Gauteng
  • It's amazing, the staff is very friendly and the process is simple.
    Shared on 4 January 2019 - Web/live Chat Customer Services - Cape Town, Western Cape

Interview questions at WEBHELP

Commonly asked questions, as reported by candidates

  • Problem solving
    Team work and a bit of self
    Shared on 13 May 2020 - Inbound advisor - Parktown JHB
  • It was mainly Pc based like most call center interviews a digital typing and hearing test was given depending on the amount of words per minute and understanding of the English language.
    Shared on 5 March 2020 - Customer Service Agent - Claremont, Western Cape
  • The typical interview questions.
    Shared on 10 October 2019 - Customer service advisor - Parktown, Gauteng

The first interview at WEBHELP

How candidates got an interview
  • Through Indeed32%
  • Other online job site16%
  • Recruiter contacted me16%
  • Employee referral16%
  • Walk-In10%

How candidates received their first interview at WEBHELP

  • Word Of mouth
    Shared on 26 September 2019 - Advisor - Parktown, Gauteng
  • I applied via O'Brien recruitment.
    Shared on 30 June 2019 - Advisor - Claremont, Western Cape