WNS Global Services
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WNS Global Services Employee Reviews

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Location
South Africa361 reviews
Found 361 reviews matching the search
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4,0
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It a good company to gain experience
Wns global services is a very relaxed company for a sales company they do not pressure you that much, i gained a lot of experience working for them , thou they management is bad sometimes becoau
Pros
You fire yourself there, they have job guarantee
Cons
They didn't want pay my money when i resigned i had to fight them for my own money
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2,0
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Incompetent management and leadership, low Salary, work environment-laughable
Stressful each day, Monotonous.
Log in each day and after breaks. Managers are hawks, watching every move, quick to reprimand, never praises on good deeds or performance.

Proposals etc, complaints, fall on deaf ears.

Nepotism throughout operations.

Appraisal are a joke.

Management act like lower level advisors.

No benefits, NONE.
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5,0
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It was such an amazing working place. Amazing managers and colleagues.
I thoroughly enjoyed working for WNS. A very relaxed though competitive environment. Received great support from trainees, team leaders and management. Learnt a lot from the company so much that helped me to grow and develop as a professional agent.
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5,0
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Working with customer needs and general questions
To deal with problems on customer having their flights cancelled,learn and how to handle customers problems and typical day at work,was when getting a satisfied customer
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3,0
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WNS experience
WNS is a great company to begin your journey into any work force. You learn a lot from the company, so much so that personal growth is imminent.

If you're between the ages of 18 and 40, looking for a company that can mould as part of your lifestyle, then WNS is for you.
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4,0
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Wns
During the coronavirus pandemic, they've been amazing. Keeping us informed every step of the way. It's a great place to work in however there is no growth opportunities.
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1,0
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Communication from Management is very poor
Take agents seriously, make sure you pay enough money, Provident fund must be deducted
Medical aid at least more benefits. Communication from Management is very poor
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5,0
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Great working environment
Fast paste environment with great support from trainers, team leaders and management. Teams are very supportive and help skill you when you're new.
Ps be ready to walk those stairs daily as the lifts are always full!
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5,0
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my experience at WNS
The work environment was friendly and food affordable. the hardest part of the job having to try and resolve problems from years ago. but it also brought great joy when you managed to have a customer cry over the phone you have finally done the right thing by them.
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1,0
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No commission
Since September 2019 we are not getting commission they give amounts that they assume we qualify for
Keep telling us to work and meet target but commission month end is nowhere to be found
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4,0
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Good
It's a good and survivable invironment. If you have been around a few call centres , they will give you a much working environment. Equipment for work is always on point. It's a very good place to work in. Very little or no growth potential
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5,0
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Excellent
I have really enjoyed my experience at WNS Global services. The company has offered growth opportunities. Tasks to learn more daily. I have been at WNS for over 3 years their rewards and recognition is really admirable. The links
Pros
Learn new things everyday
Cons
Alot of stress in the environment.
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3,0
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Challenging workplace
I like the working environment and the people i work with, i have learned a lot within the company and i have much experience now, the management is also very helpfull. Its a comfortable environment to work at.
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3,0
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work
campaign is really good, lots of irrate customers, training is fun, once you get to the floor there is a lot that is expected of you.
need to work hard, need friends in the right places
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5,0
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Amazing
Great place to work at I'll recommend to any one to work. Very convenient where it is situated. Amazing shifts. Bonus Monday to Friday. The Campaign i worked on BG was great.
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4,0
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Personal Growth Career driven
Great environment excellent for new graduates seeking to be in the cooperate field, the environment is very youthful and vibrant, students would thrive
Pros
Great working hours
Cons
No employee benefits like a shuttle or residential area
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4,0
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Senior Lead Associate
Very wonderful to work for such organised organisation with lots of happy faces and friendly management team. I learnt to be tolerant to others more especially the interns newly appointed and require lots of understanding always be patient with them. Furthermore, I did learn on how to prioritise activities or tasks for a day through an action plan, management is very open and friendly. The culture is good each Friday has a theme for the day, as an employee you turn out to meet some of the team members based in regional offices and the diverse practice approach is followed. When I am tasked to close all projects that are long over due bulk within a short period of time like a week. I enjoyed every moment of my success at WNS Global Service more especially when there were no back logs and problem areas all attended (smooth running of all processes).
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3,0
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Fun workplace
Was my first real job enjoyed working there alot, however growth is slow. Different campigns means different salaries as well as benifits. Always look at what campaign your applying for before comitting
Pros
Different campaigns
Cons
Slow growth
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5,0
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Working there is great
100% management
Treatment is fairly

And performance was good

Attendance was recognized

Late coming was taken into consideration

Fully support was given
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4,0
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Wns is an excellent!
There are many things that I've learnt from them that have helped me. I gained tons of experience during my time there. Speaking to clients from the UK,helping them,building relationships and I generally love helping people which is what I did there.
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4,0
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very fun, growth, productivity
Working at WNS Durban was very fun, i loved the environment i was working in it was very relaxed in terms of dress code and sitting arrangement it made it more comfortable for me... which also made it easier for me to grow as an individual and within the business
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Overall rating
3,7
Based on 2 495 reviews
5
678
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859
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667
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Ratings by category
3,6
Work/Life Balance
3,1
Salary/Benefits
3,5
Job Security/Advancement
3,4
Management
3,6
Culture