Woolworths South Africa
4,0 out of 5 stars.
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Woolworths South Africa Employee Reviews for Customer Service Representative

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It's a very good company to work for. They have very good benefits but if taken reduces your salary alot. You don't have to work for a long period before getting a promotion and hard work is noticed
Pros
Benefits, good environment, friendly management
Cons
Long hours, half of the staff transport fees gets deducted from your salary, no staff meals
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The company offers more opportunities like to join a management team. It's also offers study leave for the employees in the company. The company do a charity work by providing food percels to the poor communities in Southafrica. The Woolworths is the best Retailer company in Southafrica.
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I enjoyed my 3 years being at Woolworths, however I felt what led to my resignation was not properly dealt with .I stood alone ,I was highly pregnant and had to face enquiry
Cons
Long hours
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Great working for the company They up skill you Motivate you You are able to buy food at reduced price staff benefits only It feels like your part of a big family
Pros
Good benefits
Cons
Lots of policies
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Making the working environment friendly makes it easier to give and be of service at all times.It was challenging but very lovely at the same time, loved my job, because through it i have learned the importance of service.
Pros
Giving your best always
Cons
Not being attended to when needing service.
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A good company, lots of benefits for their employees. Very professional. Excellent working conditions. You are taken to the induction, told about the kind of you will do. You get to the store, they are ready to give you on the job training.
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When i was working at Woolworths i did not feel like an employee only i also felt like a family.this is the number one company that deals with people fairly
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As I said it was a very fulfilling job and was very competitive and had its ups and downs but best company to work for and it really gives you a push in the right direction
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I feel bad that sometimes customers treat us badly and we don't have backup from management I know yes customer comes first but over and all its nice working for woolworths company
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I was happy to work for woollies, even though the salary was not enough for my needs but because of the training they offer and the experience of learning how to run a business, that made me happy
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Woolworths can do better in they empowering the staff in order order they go to the next level,treat staff with respect, be more vigilente and pay extra attention to them,for health reason,some force themselves to come to work just to please the manager
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Working for Woolworths is very nice because of the benefits they offer you and you won’t get it at any other job. But the hardest part of my job is trying to satisfy a difficult customer
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Woolworths is a very good company to work for,they offer a variety of benefits to its staff members,their staff is from the most well trained,u always feel welcome when entering a woolies store
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This company engages with thier staff on a weekly basis so as to constantly improve the lives and career parts of thier employees. They are welcoming to all regardless of your background.
Pros
Flexible hours
Cons
Long working hours.
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interesting place where you meet different people who has different reasons to shop at Woolworth are looking for quality garments others are searching for fresh produce food that is supplied by Woolworth on day to day bisis.
Pros
nice working conditions
Cons
reasonable hours
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Good company to work for lot of trainings. they give you great skills of dealing With people in different backgrounds.woolworths is a learning place you learn more than you've expected .☺
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It was a good working and experience I I have learn a lot about business and how handle pressure as I was at customer servises desk that's why even today I love retail
Pros
Incentieves and discount on foods
Cons
Long hours
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I learned EXCELLENT customer service skills. We worked like a family together, very warm and welcoming workplace culture. Hardest part was having to leave Woolworths Financial Services however I truly enjoyed helping our customers and going to work.
Pros
Sample Shop
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i'm trans-female. working in this environment was especially hard because they're so closed minded to the idea of someone not conforming to the "normal" idea of female...
Pros
free coffee
Cons
bullies everywhere
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They give a person tools to learn and also there is a room for growth...as in product knowledge is given as well so that a person can assist customers with understanding and professional
Pros
15mins tea
Cons
1 hour lunch
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Friendliness Neatness Respect Always put customer first no matter what Apologize even the customer is wrong Great staff and management Great benefits
Pros
Incensives when the customer recommended our assistant
Cons
Not less than 7 hrs
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  1. Customer Service Representative