Woolworths South Africa
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Woolworths South Africa Pay & Benefits reviews: Customer Service Representative

Job Title
Customer Service Representative61 reviews
Location
South Africa61 reviews
Found 27 reviews matching the search
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5,0
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Great working for the company
They up skill you

Motivate you

You are able to buy food at reduced price staff benefits only
It feels like your part of a big family
Pros
Good benefits
Cons
Lots of policies
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5,0
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A good company, lots of benefits for their employees. Very professional. Excellent working conditions. You are taken to the induction, told about the kind of you will do. You get to the store, they are ready to give you on the job training.
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1,0
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I was happy to work for woollies, even though the salary was not enough for my needs but because of the training they offer and the experience of learning how to run a business, that made me happy
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4,0
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Working for Woolworths is very nice because of the benefits they offer you and you won’t get it at any other job.
But the hardest part of my job is trying to satisfy a difficult customer
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5,0
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Woolworths is a very good company to work for,they offer a variety of benefits to its staff members,their staff is from the most well trained,u always feel welcome when entering a woolies store
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5,0
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It was a good working and experience I I have learn a lot about business and how handle pressure as I was at customer servises desk that's why even today I love retail
Pros
Incentieves and discount on foods
Cons
Long hours
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4,0
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Friendliness
Neatness

Respect

Always put customer first no matter what

Apologize even the customer is wrong

Great staff and management

Great benefits
Pros
Incensives when the customer recommended our assistant
Cons
Not less than 7 hrs
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5,0
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a typical day at would be very busy, challenging, always learning new things, always doing training, always advancing, always creating, always improving things. I have learnt a lot and I actually never would have left but I took a risk and unfortunately things never worked out as I planned because I did not consult God, but I wont make the same mistake twice. everyday was fun, there was always something new happening, the environment was always hipped up. there was always changes taking place but because of the type of environment, you just adapt so easily without sometimes realizing
Pros
discount lunches, discount clothing, really good benefits
Cons
heavy duty shifts, no family planning and time
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4,0
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The days at work were mostly fun and full of energy and everyone work as a team, I learned that being positive and learning from others makes your life and job easier and also the guidance of the management was great and they know what their employees need and they listen to their needs. The hardest part about the customer services job is that if the customer is satisfied with your service while you felt like you gave your best, you still feel like you did not do your job that's the hardest part. Most enjoyable part is when you put a smile on a customer's face and giving them the best service they can never forget and engaging with your customers knowing what they want and need.
Pros
great benefits
Cons
n/a
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3,0
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One of the best companys to work for,,provides training for all workposts in the Store,some great benefits,,just lacks born leaders to fill in management
Pros
None
Cons
Long hours during holidays only
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3,0
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It is a good company with very strict policies. Your home language should be fluent. You must always be on time. The customer is always right. Must be able to control a stressfully situation
Pros
Buying food on waste at a maximum staff discount
Cons
Minimum hours
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5,0
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At Woolworths you feel like part of the family the really take good care of the staff and management is friendly make it easy for new people to fit n
Pros
Free tea
Cons
Long hours
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4,0
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Every day was different, I have learnt to work with different personalities and customer engagements.

Culture was nice. Hardest part was dealing with rude people
Pros
Benefits
Cons
Shifts
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5,0
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Up the security. It was extremely difficult when my bag got stolen with all my belongings including id. Nothing could be done because the cameras were down even though there were security on duty. Had to resign because all my money got stolen as well and no means of getting to work. Was very disappointed.
Pros
sugar, teabags, coffee, and milk available for free during tea time
Cons
n/a
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4,0
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Woolies is such a good company to work,it has good benefits and salary and it also give you a chance to develop your self to department of your choice
Pros
Incentives
Cons
Late shifts
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4,0
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The culture is different at woolies,hence they say " Woolworths the difference" learn to always keep your customers happy. Going an extra mile willing to learn
Pros
Free lunches
Cons
Shifts
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5,0
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Nice job for a start you learn alot and get good independency. Flexible working hours . 2 days off a week, and start off as a flex28 and work your ways up earning better money . Was good cause it was my first job
Pros
Lunch 1 hour
Cons
2 days off a week
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4,0
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It is easy to get along with other employees.
There are benefits for the stuff.
Bonuses are given each year.

Celebrations are being conducted.

Charities are being looked after.
Pros
Lot of benefits
Cons
Long hours
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4,0
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Woolworths Financial Services is a good company to work for. I've learned a lot and i've experienced amazing things. The benefits are good but as an individual the aim is to strive for more and achieve more. Woolworths Financial Services has taught me a lot about dealing with customers and behavior as well as discipline. However I want to experience more in other divisions and experience more things.

Woolworths Financial Services is a fun place to work, the environment is filled with fun, and gives more expertise in work systems and product knowledge , if you seek growth you may find it there.


Th hardest thing on the job is working under pressure and multitasking but as you go you get used to it and you eventually master it.
Pros
free lunches, independence, flexible hours
Cons
work pressure, multitasking
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5,0
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Taking daily inbound phone calls, following up on clients and being part of a fun team working for a great company with wonderful perks and you're selling interesting financial packages to the public.
Pros
Woolworths is an amazing company selling wholesome food products, clothing and accessories
Cons
The salary could've been higher for the quality work you were required to provide
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3,0
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There is religious imbalance when it comes to celebrating religious holidays and salary doesn't even make ends meet .However the basic benefits are satisfactory.
Pros
Sample shop, waste shop
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