Managing Employer Reviews

• Build trust: Jobseekers rely on authentic feedback before applying.
• Give employees a voice: Reviews let employees share their experiences.
• Gain insights: Regularly checking reviews helps you understand employee needs.

Encourage employees to leave and rate reviews

• Explain why reviews matter for both employees and jobseekers.
• Ask current employees to leave honest reviews.
• Employees can mark reviews as helpful or not helpful.
• The most helpful reviews are highlighted for jobseekers.

Did you know? Employers with Employer Branding Hub (EBH) can select a Featured review to show at the top of the Reviews tab.

Respond to reviews in the right way

Find out more about responding to reviews and Q&A in our Company Reviews policy.

Check reviews regularly

Make time to review and respond so jobseekers see you're active.

1. Select Add a Comment near the bottom of the review.
2. Type your response in the text box
3. Click or tap Add Comment to publish your response.

When reviews can be removed

• Reviews are not removed unless they break our content guidelines.
• They may also be redacted (text removed, star rating kept).
• Only the reviewer can delete their own post.

Report a review that violates our guidelines

1. Find the review on your Company Page
2. Use the Report option to flag it.
3. Our team will review it and decide if it violates policy.

Move an irrelevant review

• You can request to move a review posted to the wrong Company Page.
• Only employers with claimed pages can submit a migration request.

Missing reviews

• New reviews usually appear within 72 hours.
• Contact support if more than five working days pass and the review is still missing.

Question: Can I remove a negative review?

Answer: No. Reviews stay up unless they violate our Content Guidelines. You can respond professionally or report the review if it doesn't follow our guidelines.

Question: Can an employee post more than one review?

Answer: No. Each employee can post one review per company. They may submit a new review that follows our guidelines if their review is removed.