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Do you have a passion for helping others and love putting a smile on people’s faces? Then you’re a great fit for the receptionist position on our team! You’ll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you’re looking for a role where you make a difference every day, start your application today.

Please note: Out of courtesy to our office, please apply online. Applicants who call the Firm will not be considered.

This position is remote in South Africa

Who We Are

At Robinson & Casey, we believe that compassion and doing things the right way go hand in hand. We specialize in Behavioral Health Law — the Marchman Act and Guardianship — which means we walk alongside families in the hardest moments of their lives, guiding them down proven legal paths to lifesaving treatment for their loved ones.

We're not just in the business of law. We're in the business of helping families rebuild, recover, and move forward — through systems that work, processes we trust, and a team that shows up for every family we serve.

Our values — Honesty, Courage, Integrity, Empathy, Perseverance, and Service — guide everything we do.

Compensation:

$15,000

Responsibilities:

• Assure incoming and outgoing mail is managed appropriately and handle deliveries
• Provide administrative support to other team members with data entry, paperwork, photocopying, etc. when needed
• Organize company trips and handle employee travel itineraries to ensure off-site events go well
• Answer phone calls and emails and communicate relevant information to the appropriate parties
• Schedule appointments and ensure the business calendar is accurate and up-to-date

Qualifications:

• Comfortable taking telephone calls and mitigating stressful situations
• Displays impeccable interpersonal, time management, organizational, and customer service skills
• Proficient computer skills and knowledge of Microsoft Office
• At least one year of receptionist or administrative assistant, experience, or similar preferred
• High school diploma, G.E.D. or equivalent

About Company

What We Offer

• Competitive compensation
• A structured, growth-focused environment with clear expectations
• Purpose-driven work
• The opportunity to contribute to something meaningful and well-run

At Robinson & Casey, we believe there is a right way to serve families in crisis — through proven systems, clear roles, and consistent execution. We hire thoughtfully and with intention because the families who come to us cannot afford anything less.

We seek individuals who combine professional excellence with empathy and accountability — people who take ownership of their role, follow the processes we've built, welcome feedback, and look for ways to make good systems even better. Our hiring process is designed to ensure alignment on expectations, values, and long-term fit before someone joins the team. Above all, we look for people who care deeply about the families we serve and who understand that doing things the right way is how we save lives.