Zinia helps businesses operate better through reliable, secure, and scalable technology. We partner with organisations across South Africa to improve visibility, strengthen decision-making, reduce operational complexity, and support growth through managed technology services, cybersecurity, connectivity, cloud infrastructure, workforce intelligence, and custom software development.

Role Purpose

Zinia is seeking a Data Analyst to support a client environment through data analysis, reporting, and business intelligence activities.

This is a client-dedicated role based on-site at the client's Johannesburg offices. The successful candidate will be employed by Zinia and work closely with both the client's IT and business teams, as well as Zinia's operational leadership, reporting to the Senior Operations Manager at Zinia and the IT manager at the client, to provide meaningful insights that support business performance, operational efficiency, and informed decision-making.

The role is ideally suited to a developing analyst with 1–3 years of experience who enjoys working with data, solving business problems, and presenting information clearly and practically.

Key Responsibilities

Data Collection & Management

Collect, validate, clean, and maintain data from multiple systems and sources
Ensure data accuracy, integrity, and consistency across reporting environments
Investigate and resolve data quality issues
Assist with maintaining reporting datasets and documentation

Data Analysis

Analyse operational and business data to identify trends, patterns, and opportunities
Support business stakeholders with ad hoc analysis and reporting requirements
Translate complex data into practical and actionable insights
Assist with performance tracking and KPI measurement

Reporting & Dashboards

Develop and maintain dashboards and reports using Power BI and related tools
Produce recurring reports for business and operational stakeholders
Improve reporting efficiency through automation where appropriate
Present findings in a clear and concise manner

Business Support

Work closely with client stakeholders to understand reporting requirements
Support data-driven decision-making through quantitative analysis
Assist in identifying opportunities for operational improvement
Collaborate with both the client and the Zinia teams to deliver reporting objectives

Database & Query Management

Write and maintain SQL queries for data extraction and reporting
Work with structured datasets and relational databases
Support reporting requirements through effective data management practices

Data Visualisation

Create clear, user-friendly dashboards and visual reports
Ensure visualisations effectively communicate business performance and trends
Support dashboard adoption across stakeholder groups

Compliance & Security

Handle business and client information responsibly and confidentially
Follow client and Zinia data security policies and procedures
Ensure reporting activities align with applicable governance and privacy requirements

Requirements

Essential

1–3 years' experience in a Data Analyst, Reporting Analyst, Business Intelligence Analyst, or similar role
Strong Microsoft Excel skills, including formulas, pivot tables, and data analysis functions
Experience developing reports and dashboards using Power BI or similar tools
Working knowledge of SQL and relational databases
Experience collecting, cleaning, and analysing data from multiple sources
Strong analytical and problem-solving skills
High attention to detail and accuracy
Strong communication and stakeholder engagement skills
Ability to work independently within a client-facing environment

Advantageous

Experience with Python for data analysis or automation
Exposure to ETL processes and data integration
Understanding of data warehousing concepts
Experience within technology, managed services, consulting, or related environments
Basic knowledge of statistical analysis and data modelling

Qualifications

Degree or Diploma in Data Science, Statistics, Computer Science, Information Systems, Mathematics, or a related field

Key Competencies

Analytical thinking
Problem-solving
Attention to detail
Communication skills
Stakeholder engagement
Planning and organisation
Accountability and ownership
Continuous improvement mindset

Why Join Zinia?

This role provides the opportunity to gain hands-on experience within a dynamic client environment while remaining part of the broader Zinia team. You will work alongside experienced professionals, contribute to meaningful business outcomes, and develop practical skills in reporting, analytics, and business intelligence.

Send your CV, cover letter and supporting information/documents to jobs@zinia.co.za. Make sure you include the role name in the subject line.

Pay: R18 000,00 - R25 000,00 per month

Work Location: In person

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