Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Accountability, Attitude, Energy, Creativity and Professionalism. The ideal candidate is one who has the courage to be bold and subscribes to Miway’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then Miway is the place for you!

What will you do?

We are looking for full-time Commercial and Personal Lines Insurance Specialists to join our team. This role will be hybrid, based in Western Cape

The Commercial and Personal Lines Insurance Specialist will work with clients to identify their insurance needs and sell appropriate policies. The ideal candidate will be required to build and maintain relationships with clients, provide exceptional customer service and possess strong negotiation skills. The role offers a Competitive Remuneration model with attractive commission and tools of the trade

Minimum Qualification Required

NQF4/Matric/Standard 10
FAIS credits/Full Insurance Qualifications (depending on Dofa)
Financial Services Board Regulatory Exams (RE5) completed
Must have your own reliable transport
Valid code B driver’s license

Minimum Experience

Minimum 2 years’ experience in the commercial insurance industry
Minimum 2 years’ experience in face-to-face business

Deliverables include, but will not be limited to

To deliver on business strategies and key deliverables
To actively source and grow your portfolio of clients
To provide world class service to your portfolio of clients, thereby ensuring a low lapse rate
To screen new business and ensure that your portfolio does not pose a threat to Miway’s risk pool

Competencies Required

Must be highly proficient in dealing with customers and staff at all levels
Excellent administrative skills
Ability to plan and manage time efficiently
Results oriented
Self-disciplined and ability to work under pressure
Self-motivated and desire to excel
Analytical and organised
Problem solving skills and solution oriented
Flexibility
Ability to multi-task and attention to detail
Professional and organised
Excellent Excel and PowerPoint skill

Knowledge and Skills

New business targets

New Business processing

Appointment preparation and making

Client appointments and liaison

Client relationship management

Personal Attributes

Persuades - Contributing dependently

Interpersonal savvy - Contributing dependently

Decision quality - Contributing dependently

Self-development - Contributing dependently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing dependently

Collaborates - Contributing dependently

Customer focus - Contributing dependently

Cultivates innovation - Contributing dependently

Drives results - Contributing dependently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

At Miway we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. Miway is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

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