Customer Advisor jobs
- FirstRandPretoria, Gauteng
- Deliver customer service in line with quality service standards and customer experience best practices.
- Proactive and attentive to customer needs.
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- Matric or NQF Level 4 qualification.
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- CIPCPretoria, Gauteng
- Provides customer support via webchat.
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- NedbankZeerust, North West
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- OUTsuranceCenturion, Gauteng
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- BargainWasteSouth Africa
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- LexisNexisDurban, KwaZulu-Natal
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- TeleperformancePort Elizabeth, Eastern Cape
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Regional HSE Specialist
Regional HSE Specialist
Job details
Full job description
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .
Job Description
Key Responsibilities May Include:
- Develop, implement and continually improve safety programs to improve capability and capacity to drive HSE performance and compliance .
- Proactively drive safety initiatives, including leading indicator programs that foster a preventive approach to HSE performance.
- Oversee incident claims from inception through to closure, ensuring timely resolution and corrective actions towards future prevention.
- Establish and enforce standardized environmental practices in alignment with company policies and relevant regulations.
- Track and report monthly HSE performance metrics, working with a range of stakeholders including service center managers to implement operating procedures and reporting processes.
Position Purpose
The role is responsible for providing strategic and practical HSE support across the Coastal region, influencing and supporting a geographically dispersed team to achieve zero injuries and zero negative environmental impact. The role drives the deployment of global and regional safety and environmental strategies, leads annual audits, and fosters a proactive safety culture through digital tools and cultural transformation initiatives.
Key Accountabilities
Support the Senior Manager, Health & Safety – Sub Saharan Africa and team to accomplish to lead and drive the Health, Safety, and Environment (HSE) strategy across the region to achieve CHEP and Brambles’ Zero Harm objectives, ensuring compliance, cultural transformation, and continuous improvement in safety and environmental performance. Key accountabilities include:
- Lead the development and implementation of site-specific HSE & Wellbeing Improvement Plans, ensuring alignment with global and regional Safety Strategic Focus Areas (Tier 4 Plans) and driving measurable outcomes across all sites.
- Oversee and ensure the embedding, effectiveness, and sustainability of HSE & Wellbeing programs throughout the region, leveraging digital platforms (e.g., iCARE, OHSOnline) for real-time monitoring and compliance.
- Direct regional compliance with GAP standards, leading the identification, prioritization, and closure of corrective actions, and ensuring audit readiness in line with OHSA, ISO 45001, and ISO 14001 requirements.
- Design and lead intensive focus initiatives to reduce workplace injuries, utilizing data-driven risk assessments and predictive analytics to target high-risk areas.
- Manage regional injury management processes, ensuring timely and accurate iCARE reporting, non-punitive incident reporting systems, and effective return-to-work programs.
- Drive cultural transformation across the region by leading change management initiatives (e.g., using ADKAR or Kotter frameworks) to foster a proactive safety culture, engaging employees at all levels and embedding a people-first approach.
- Champion best practice sharing across safety processes, establishing regional learning teams (HOP) to promote knowledge transfer and innovation in HSE practices.
- Foster a collaborative HSE environment, leading cross-functional partnerships with Operations, Engineering, and other departments to integrate safety and environmental considerations into all business processes.
- Provide strategic leadership and coaching to site managers and leaders, empowering local ownership of HSE responsibilities and building capability across the region.
- Lead complex incident investigations, utilizing methodologies like Root Cause Analysis or TapRooT to identify underlying factors, implement preventive measures, and prevent recurrence.
- Develop and deliver advanced HSE training programs for managers, leaders, and safety professionals, ensuring competency in practical safety services and compliance with regulatory standards.
- Lead significant incident response and crisis management, coordinating rapid response strategies and overseeing post-incident reviews as designated by the Senior HSE Manager.
- Ensure full compliance with CHEP, Brambles Zero Harm, and regulatory standards (e.g., OHSA, NEMA, ISO 45001, ISO 14001), minimizing workers’ compensation costs and driving continuous safety performance improvement.
- Lead strategic safety projects (e.g., machine guarding, pedestrian segregation) from conception to implementation, ensuring alignment with global objectives and regional needs.
- Oversee HSE/Engineering collaboration for all Capex projects, ensuring safety and environmental considerations are integrated into project planning and execution.
- Serve as the primary HSE advisor for regional leadership, providing expert guidance and fostering accountability for safety outcomes across all sites.
- Compile and analyze monthly regional safety reports, utilizing data analytics to identify trends, inform decision-making, and drive performance improvements.
- Lead preparations for Quarterly Safety Reviews, presenting regional performance metrics and strategic recommendations to senior leadership.
- Develop and implement environmental management plans, ensuring compliance with NEMA and ISO 14001, and driving sustainability initiatives (e.g., waste reduction, carbon footprint minimization). Lead the development and testing of regional business continuity plans for HSE-related incidents, ensuring rapid response and recovery to minimize disruptions.
Key Requirements
- Diploma/Degree in Safety/HSE (OHS) or a related field Safety experience and knowledge.
- Prior experience in a safety role in a manufacturing environment.
- At least 5-7 years’ experience in a safety role or operational implementation of safety programs.
- Digital and analytical expertise included experience with digital HSE systems (e.g., iCARE, OHSOnline) and data analytics, reflecting audit-driven trends toward real-time compliance and predictive risk management.
- Crisis and incident leadership incorporated leading complex incident investigations and crisis management, with specific methodologies (e.g., Root Cause Analysis), to address audit findings on incident response.
- Experienced in practical and sustainable safety solutions.
- Experience of working with regulatory bodies and labour representatives.
- Strong customer focus orientation.
- Experienced in driving collaborative change.
- Effective at stakeholder relationships.
- Excellent problem-solving skills and strategic thinking ability.
- Demonstrated ability to work cross-functionally.
- Experience in culture transformation initiatives.
- Managing and leading change in a highly matrix organisation.
- Experience with working in virtual teams.
Skills and Knowledge
- Detailed knowledge of Health, Safety and Environmental regulations
- Skilled communicator and influencer
- Effective negotiation and conflict resolution skills.
- Excellent writing and presentation skills.
- Strong vision and principled approach.
- Has the ability to build trust and excitement for safety within the region.
- Results driven with a strong analytical and problem-solving skill set.
- Clear, persuasive and collaborative communication & influencing skills.
- Detailed knowledge of Health, Safety and environmental management systems.
#LI-CH1
Remote Type
Hybrid RemoteSkills to succeed in the role
Active Learning, Adaptability, Cross-Functional Work, Curiosity, Digital Literacy, Emotional Intelligence, Empathy, Environmental Health And Safety, Health and Safety, Health Safety and Environment (HSE) Management Systems, Initiative, Internal Auditing, Problem Solving, Process Safety, Product Safety, Project Delivery, Regulatory Compliance, Safety Guidelines, Training Program DevelopmentWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.