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Customer Service jobs in Polokwane, Limpopo

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    • Providing excellent customer service at all times.
    • Keeping up to date with special promotions and putting up displays.
    • Must have good telephone etiquette.
    • Process customer orders and payments accurately.
    • Provide efficient, accurate, and friendly service while managing customer transactions and front-counter…
    • Conduct timely follow-up calls, emails, and texts to answer questions, address cost concerns, and move opportunities to close.
    • 8 GB of RAM or higher.
    • 1-5 years of customer service and sales experience.
    • Knowledge of Google Workspace and various customer relationship management softwares.
    • Check customer satisfaction during service.
    • Deliver high-quality dine-in service and ensure a positive customer experience.
    • Ability to work flexible shifts.
    • To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (…
    • Comfortable making 40-60+ calls per day.
    • Available to work Monday-Friday, 9am-5pm UK time (BST) - that's 10am-6pm SAST.
    • Available to start within 1-2 weeks.
    • Supervising and Assisting with loading.
    • Code 10 (HV); Code 8 (LV) (<3500 kg).
    • Assist with replenishing of stock to ensure the store is ready for our customers at all times.
    • Meeting Customer Expectations - Consistently delivers exceptional…
    • Supervising and Assisting with loading.
    • Code 10 (HV); Code 8 (LV) (<3500 kg).
    • 6.Keep prep area, tools, and equipment clean, sanitized, and organized at all times.
    • Deliver high-quality dine-in service and ensure a positive customer…
    • Computer literacy skills and knowledge of MS office.
    • 1 - 2 years retail sales experience.
    • Managing customer expectations to ensure effective delivery of service.
    • Self-motivated, priority-setting and time management.
    • We're looking for someone who enjoys outbound sales, embraces challenges, and stays motivated by achieving measurable results.
    • USD $1,000 monthly base pay.
    • Provide excellent customer service and maintain a positive customer experience.
    • To ensure quality products are prepared and served to customers according to SOP…

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Job Post Details

Sales Consultant - job post

Dial a bed
Polokwane, Limpopo
R6 500 - R7 600 a month - Permanent

Job details

Pay

  • R6 500 - R7 600 a month

Job type

  • Permanent

Location

Polokwane, Limpopo

Full job description

Are you a self-motivated, goal driven individual who is looking for an opportunity to gain experience in a fast-paced retail environment, where sales maximization means more money and incentives for you! If you thrive under pressure and are target driven, we are looking for YOU!

Main Purpose of the Position:

Sales maximization, ensure service excellence, Administration, adhering to company Policies and Procedures, Merchandising and Housekeeping as well as Effective teamwork and self-management

Key Responsibility Areas:

· Sales maximization

· Providing excellent customer service at all times

· Basic administration

· Following company policies and procedures

· Assuring that showroom looks presentable at all times

· Be involved in stock control and management.

· Assisting shoppers to find the goods and products they are looking for.

· Being responsible for processing cash and card payments.

· Stocking shelves with merchandise.

· Answering queries from customers.

· Reporting discrepancies and problems to the supervisor.

· Giving advice and guidance on product selection to customers.

· Balancing cash registers with receipts.

· Dealing with customer refunds.

· Keeping the store tidy and clean, this includes hovering and mopping.

· Responsible dealing with customer complaints.

· Working within established guidelines, particularly with brands.

· Attaching price tags to merchandise on the shop floor.

· Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards

· Receiving and storing the delivery of large amounts of stock

· Keeping up to date with special promotions and putting up displays.

Experience and competencies required:

· Matric

· Sales qualification advantageous

· 2 – 3 years’ retail sales experience

· Furniture/ Bedding sales experience preferred

· Computer literate

Attributes:

· Must have a systematic work approach

· Must have excellent customer communication skills

· Must have good telephone etiquette

· Attention to detail

· Time management

· Internal motivation

· Must be able to handle conflict

· Must be able to work under pressure

· Friendly, motivated and calm

· Friendly and engaging personality

· Comfortable working with members of the public.

· Should have a confident manner

· Must be helpful and polite

· Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock

· You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.

· Able to work as part of a sales team

· Knowledge of inventory techniques

· Should be of a smart appearance and articulate

Pay: R6 500,00 - R7 600,00 per month

Work Location: In person

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