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General Work Agent jobs in Kempton Park, Gauteng

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    • At least one year´s work experience in customer services or a call center position;
    • In this role, you will provide information to our customers about their…
    • View all Ria Money Transfer (Dandelion) jobs - Johannesburg jobs - Customer Support Representative jobs in Johannesburg, Gauteng 2000
    • Salary Search: Customer Care Representative salaries in Johannesburg, Gauteng 2000
    • ? Assist with work flow control.
    • ? FAIS accreditation and/or should work towards achieving certification within 5.
    • From time-to-time as decided by Management.
    • The ability to work accurately under pressure and manage multiple shipments simultaneously.
    • Liaise with airlines, veterinary authorities, agents and clients…
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    • Keeping up to date with trends in the local residential property market as well as the general market.
    • Monitor sales and liaise with all stakeholders including…
    • Willing to work long hours.
    • Share general market insights and trading opportunities.
    • The Retentions Agent is responsible for maintaining and strengthening…
    • Resilience - Ability to work well under pressure in dynamic environment.
    • Our people vision is to be a great company to work for where you always get something…
    • Goods-in-transit documents supplied to the necessary clearing agents.
    • Hardworking, ambitious, self-motivated, deadline-driven and works well under pressure.
    • Monitor sales and liaise with all stakeholders including mortgage brokers, conveyancers and other estate agents.
    • Main Purpose of the Job.
    • Interact / co-ordinate the network of PO agents and requestors.
    • Need to develop a medium-term vision of the business area in which he works.
    • Alongside the conveyancing work, you'll also assist with general administration, including file management and archiving completed matters.
    • The following will be advantageous: · Experience in Real Estate (Residential or commercial) · Relevant NQF4 Qualification · Any business related tertiary…
    • Effective incentive scheme for agents in place.
    • Strives to reduce work related accidents within the departments.
    • Together, we make Every Moment Matter.
    • Allocates assignments (packages) and tasks to purchasing agents and purchasing administrators.
    • Procurement related training as well as general supervisory and…
    • Ability to work independently, plan customer visits, manage priorities, and report clearly to regional management.
    • Maintain general ledger accounts and subsidiary ledgers with meticulous attention to detail.
    • Kasha also works with manufacturers and global health organizations…

Job Post Details

Customer Care Representative - job post

Ria Money Transfer (Dandelion)
3.3 out of 5 stars
Johannesburg, Gauteng 2000
Part-time

Job details

Job type

  • Part-time

Location

Johannesburg, Gauteng 2000

Full job description

Description


Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
ABOUT THIS ROLE
We are looking for an enthusiastic Customer Services Representative to join our friendly team. In this role, you will provide information to our customers about their transactions and resolve general queries they may have.

ROLES & RESPONSIBILITIES
  • Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints;
  • Reviewing and correcting data of incorrectly processed transactions;
  • Maintaining constant communication with the correspondent (paying agent in the country of sending destination) via telephone or email so as to resolve customer complaints;
  • Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.

POSITION REQUIREMENTS
  • We will require you to have a minimum education of completed high school or college.
  • Good knowledge of MS Office and Internet Explorer;
  • At least one year´s work experience in customer services or a call center position;
  • An additional language;
  • Strong customer orientation skills;
  • Excellent communications skills (both oral and written);
  • Attention to detail;
  • Good teamworking approach;
  • Ability to work flexible schedules - this role requires availability during after-hours and weekends; and
  • Must have a reliable, high-speed internet connection to perform duties remotely when needed.


PERKS & BENEFITS
  • Extra leave above-standard and Birthday Off
  • Hybrid Work Schedule
  • Growth Opportunities
  • Corporate gatherings, team bonding events, and much more!
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