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Corporate Security Manager
Johannesburg, Gauteng
Full-time

Job details

Pay information not provided
Full-time
Johannesburg, Gauteng

Full job description

JOB OVERVIEW:

The Corporate Security Program Manager leads physical security operations across assigned sites and countries, protecting personnel, visitors, assets, facilities, and business operations. The role provides strategic and tactical security advice, ensures consistent service delivery, manages security personnel and suppliers, and maintains strong partnerships with client stakeholders, local leaders, and the wider regional security organisation.

ESSENTIAL FUNCTIONS:

  • Represent the organisation’s values and conduct all duties with integrity, vigilance, professionalism, and respect.
  • Manage day-to-day physical security operations across assigned locations, ensuring safe and secure environments for employees, visitors, and customers.
  • Develop, implement, and continuously improve site and regional security strategies, policies, procedures, standards, and operating plans.
  • Conduct site security surveys, risk and threat assessments, compliance reviews, and security audits; recommend and implement practical mitigation measures.
  • Oversee guard force operations, access control, CCTV, alarm monitoring, incident response, and life-safety arrangements.
  • Act as the principal security adviser to site leaders, local executives, business unit heads, and other stakeholders; translate business objectives into effective security plans.
  • Serve as the liaison between the client’s global or regional security team, local personnel, suppliers, emergency services, and relevant authorities.
  • Lead, coach, and develop Shift Supervisors, Security Responders, Security Officers, DIOs, and other assigned personnel through regular meetings, briefings, training, performance management, and career development.
  • Define responsibilities and performance expectations, address capability or conduct concerns, and promote teamwork, accountability, and cooperative problem solving.
  • Ensure appropriate staffing and post coverage in partnership with scheduling teams, adjusting resources promptly as priorities, risks, or operational requirements change.
  • Direct the security response to accidents, emergencies, and serious or sensitive incidents; assume command when required and support personnel in the field.
  • Investigate complaints and security incidents, collect and preserve relevant information, prepare reports and statements, escalate through the agreed chain of command, and present findings to senior management.
  • Debrief personnel following critical incidents and produce timely, accurate after-incident reports and
  • lessons learned.
  • Review and approve operational reports, case files, and correspondence to ensure accuracy,
  • completeness, appropriate escalation, and professional presentation.
  • Monitor service quality, compliance, and operational efficiency; identify deficiencies and implement corrective and preventive actions.
  • Establish fit-for-purpose staffing and service models, manage budgets and expenditure, and ensure financial and contractual objectives are achieved.
  • Oversee security vendors and agents, ensuring contracts, projects, service levels, and deadlines are consistently met or exceeded.
  • Deliver security awareness activities, roll-call training, and emergency preparedness programmes based on current risks and best practice.
  • Maintain effective communication networks and provide accurate operational information to regional management when requested.
  • Support regional projects and provide remote oversight of other countries or sites within the assigned remit, including travel where required.
  • Perform other duties reasonably assigned in line with business needs.

CORE COMPETENCIES:

  • Leadership and people development: Motivates, coaches, and holds teams accountable while creating clear development opportunities.
  • Security judgement: Makes timely, proportionate, and defensible decisions with minimal oversight, including during emergencies and ambiguous situations.
  • Risk management: Analyses complex threats and vulnerabilities and recommends practical solutions that support both security and business objectives.
  • Stakeholder management: Builds trusted relationships, communicates credibly at all organisational levels, and influences decision-makers across diverse cultures.
  • Operational excellence: Interprets and applies procedures consistently, improves service delivery, and maintains high standards of reporting and compliance.
  • Adaptability and resilience: Responds constructively to changing priorities and pressure, resolves competing interests, and remains focused on outcomes.
  • Customer orientation: Provides responsive internal and external support and works collaboratively to achieve client and organisational expectations.
  • Communication: Produces clear, accurate written reports and delivers concise briefings, training, and escalation messages.

QUALIFICATIONS & EXPERIENCE REQUIREMENT:

  • Diploma or equivalent qualification; a relevant degree or professional security qualification is desirable.
  • Matric Certificate or equivalent qualification
  • PSIRA Grade A Certificate
  • At least 5 years’ experience leading security teams within a large corporate, multi-site, or similarly complex environment.
  • Demonstrable experience managing physical security operations, incident response, investigations, risk assessments, and service providers.
  • Experience supervising dispersed teams and operating effectively within a matrixed, multicultural organisation.
  • Sound knowledge of guard force management, access control, CCTV, alarm systems, and emergency response arrangements.
  • Experience with Lenel or a comparable enterprise security management system is preferred.
  • Proficiency in Microsoft Office and the ability to use operational systems to enter, extract, analyse, and report information.
  • Fluent written and spoken English; additional relevant language skills are advantageous.

WORKING CONDITIONS:

The role requires the physical and mental capacity to perform the essential functions of the position, with

reasonable adjustments where applicable.

  • Regular handling of sensitive and confidential information.
  • Frequent computer use and routine office-based activity.
  • Frequent sitting, standing, and walking, with occasional reaching, lifting of small objects, and operation of office equipment.
  • Ability to adjust focus between close and distance vision.
  • Availability to respond to significant incidents or changing operational requirements.
  • Travel to other sites or countries as required.

Job Type: Full-time

Ability to commute/relocate:

  • Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)

Willingness to travel:

  • 75% (Preferred)

Work Location: In person

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