The Strategy jobs in Nelson Mandela Bay, Eastern Cape

Industry: Digital Marketing & Client Management

About the Company

Our client is a fast-growing international digital management and marketing company working with clients across multiple markets.

We are looking for an ambitious, commercially driven and hands-on Growth & Acquisition Manager to help build and lead our client acquisition department.

This is an exciting opportunity for someone who enjoys generating new business, developing outreach strategies, managing people and building systems that deliver measurable results.

This is not purely a management role. Initially, you will be expected to personally research prospects, conduct outreach, start conversations, generate qualified leads and book meetings. As successful processes are established, you will help recruit and manage a team to scale these activities.

You will work closely with the founder and wider marketing team, taking ownership of our acquisition strategy and helping drive the company's continued growth.

Key Responsibilities

Client Acquisition & Business Development

• Personally identify, research and approach potential clients through relevant online platforms.
• Write and send personalised outreach messages to generate conversations and business opportunities.
• Build relationships with prospective clients and convert interest into qualified meetings.
• Develop and test new outreach strategies, messaging approaches and follow-up sequences.
• Identify new lead sources, partnerships, referral opportunities and acquisition channels.
• Re-engage previous leads and prospects who have expressed interest.
• Manage the acquisition pipeline from initial contact through to successful onboarding.
• Continuously improve response rates, meeting bookings and conversions.

Team Building & Management

• Initially take a hands-on approach to outreach and lead generation.
• Develop repeatable acquisition processes that can be delegated as the department grows.
• Recruit, train and manage remote outreach and administrative team members.
• Set clear daily, weekly and monthly KPIs.
• Monitor individual and overall team performance.
• Provide training, feedback and support to improve results.
• Hold team members accountable for performance, productivity and deadlines.
• Create SOPs and structured processes to support future expansion.

Marketing & Growth

• Work closely with the marketing team to identify new client acquisition opportunities.
• Support the development of campaigns designed to generate qualified leads.
• Identify new marketing channels, platforms and strategic partnerships.
• Research competitors, industry trends and emerging growth opportunities.
• Help improve the company's digital presence and positioning.
• Test new ideas and turn successful initiatives into repeatable growth strategies.
• Regularly propose new growth opportunities to senior management.

CRM, AI & Automation

• Build, maintain and optimise the company's client acquisition CRM.
• Ensure leads, conversations, follow-ups and outcomes are accurately recorded.
• Develop structured lead management and follow-up processes.
• Identify opportunities to automate repetitive tasks.
• Use AI and automation tools to improve prospect research, outreach, reporting and productivity.
• Help integrate systems across the acquisition and marketing departments.
• Create scalable workflows that reduce unnecessary manual work.

Reporting & Performance

• Produce clear weekly acquisition and performance reports.
• Track outreach activity, response rates, qualified leads, meetings booked and new clients acquired.
• Analyse conversion rates throughout the acquisition funnel.
• Monitor team performance and effectiveness of different lead sources.
• Identify bottlenecks and implement improvements.
• Work towards agreed monthly acquisition and growth targets.
• Take accountability for delivering measurable results.

Requirements

Essential

• Previous experience in sales, business development, client acquisition, lead generation or digital marketing.
• Proven experience personally conducting outbound outreach and generating qualified leads.
• Excellent written and spoken English.
• Strong understanding of sales funnels, prospecting and conversion optimisation.
• Experience managing or training remote team members.
• Strong organisational and time management skills.
• Comfortable working with KPIs, targets and performance data.
• Experience using CRM systems to manage leads and follow-ups.
• Proactive, commercially minded and results-driven.
• Willingness to personally execute outreach activities rather than solely delegating them.

Desirable

• Experience working within a digital marketing agency, talent management company, influencer marketing business or similar environment.
• Experience with social media prospecting and online client acquisition.
• Knowledge of platforms such as Instagram, TikTok, X and LinkedIn.
• Experience with Close, HubSpot, Salesforce, GoHighLevel or similar CRM platforms.
• Experience with AI tools and automation platforms such as Zapier, Make or Clay.
• Experience building or scaling an acquisition team from the ground up.
• Knowledge of referral programmes, partnerships and inbound lead generation.

The Type of Person We're Looking For

We are not looking for someone who simply waits for instructions or delegates every task.

We want someone who naturally asks:

• Where can we find more clients?
• How can we improve our outreach?
• Why aren't prospects responding?
• How can we increase conversions?
• What processes can we automate?
• How can we build a team that consistently delivers results?

You should be comfortable taking initiative, testing new ideas, managing people and being measured against performance.

Most importantly, you must be willing to roll up your sleeves, generate results yourself and then build a team around the strategies that work.

What We Offer

• Full-time remote position.
• Opportunity to work directly with the founder.
• Significant ownership of the company's acquisition strategy.
• Opportunity to build and lead your own department.
• Competitive salary based on experience.
• Performance-based incentives.
• Long-term career progression into a senior growth leadership position.
• A fast-paced, ambitious and international working environment.

How to Apply

Please submit your CV along with a brief explanation of your relevant client acquisition experience.

We are particularly interested in hearing about outbound acquisition campaigns you have personally executed, the results you achieved and any experience you have building or managing a team.

Pay: R25 500,00 - R34 000,00 per month

Application Question(s):

• How many years of experience do you have in growth, lead generation, client acquisition or business development?
• Have you previously managed a remote sales, outreach or lead-generation team? If yes, how many people did you manage and what KPIs were you responsible for?
• Give an example of an acquisition or lead-generation strategy you personally introduced. What were the measurable results?
• Which CRM systems have you used, and how have you used them to manage or improve a sales/acquisition pipeline?
• Give an example of how you have used AI or automation tools such as ChatGPT, Claude, Zapier, Make or GoHighLevel to improve productivity, lead generation or sales.
• If you joined a company where the outreach team was generating plenty of leads but very few were booking calls or converting, what are the first three things you would investigate?
• This is a full-time remote position paying R25,000–R34,000 per month plus performance incentives. Are you comfortable with this salary range and working remotely in a fast-paced, target-driven environment?

Work Location: In person